Tag Archives: Lean
Turtleford empty waiting room

Better use of space = better patient experience at Turtleford’s Riverside Medical Clinic

It’s 10 a.m. on a recent Tuesday morning, and the waiting room at Riverside Medical Clinic in Turtleford is empty. “I’ve had people comment that we must not be very busy,” said medical office assistant Patsy Olson. “But we have all four doctors seeing patients all day today!” Seven months ago, the waiting room would […]