Okay…maybe that’s a bit of stretch.
But the story of how Saskatchewan is overhauling health care to put patients first WAS showing on the big screens (and on guest room TVs too) at the IHI National Forum December 9-12 in Orlando. More than 6,000 people make the pilgrimage to this QI mecca every winter.
Other health systems featured on IHI TV at this year’s Forum included
- Children’s Healthcare of Atlanta: Focus on infection prevention;
- Blessing Health System, Quincy, Illinois: Focus on preventing central line infections;
- Cincinnati Children’s Hospital Medical Center: Focus on community and population health;
- Gundersen Lutheran Health System: Focus on community and population health; and,
- The Picker Institute: Overview of the Institute’s accomplishments in the field of patient centered care.
“Putting patients first: Transforming health care in Saskatchewan” describes this province’s bold effort to achieve large-scale change using Lean. The 6-minute video features interview clips of Dr. Susan Shaw (HQC board chair), Dr. David Kopriva, Dr. Gary Groot, and Dr. Phillip Fourie, Dan Florizone (Deputy Minister of Health), Heather Thiessen (patient advocate), Rosalee Longmoore (President, Saskatchewan Union of Nurses), and Bonnie Brossart (CEO of the Health Quality Council).
PS – Apparently, my board chair, Dr. Susan Shaw, was beating off autograph hounds and paparazzi everywhere she went…even the oatmeal line:
“Most (food) stations have a TV very nearby with IHI TV running continuously. On the second morning, I was standing in line for oatmeal. When it was my turn, I asked, “Could I please have some oatmeal?” The lady running the station just looked at me. I worried that I’d said something wrong , because it was getting a little awkward, with us just standing there looking at each other. Then she said, “You look just like the lady in the video. Oh you are the lady in the video!”